Service Assessment Criteria

When conducting a service assessment, the executive is free to choose which criteria to judge a service by. They are usually based on the guides to better decisions and any relevant guidance or mandates. They are also influenced by the nature of the service and its current lifecycle stage.

The criteria used are included in the service assessment report.

Common Assessment Criteria

Other guides to better decisions may be used.

Common Technical Assessment Criteria

Additional Context

Some of these criteria are based on the UK Government's service-standard.