Correction of Errors

The Correction of Error (CoE) process was inspired by the AWS Well-Architected framework and acts as a systematic method of learning for the organisation's service network.

The Correction of Errors review

The executive should conduct regular reviews with all service managers of the unreviewed, published CoE documents. This review allows other service managers to benefit from the experience of the error, without being a part of the service team that experienced the error.